Privacy Policy – Pizza Point

Last Updated: 19 September 2026

At Pizza Point, we respect your privacy and are committed to protecting the personal information you share with us while using our website, placing an order, contacting us, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Depending on how you interact with us, this may include:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Address, if applicable
• Order details
• Special instructions provided with an order
• Information you provide while contacting us

Payment Information

If online payment is available on our website, payments may be processed through third-party payment service providers.

Pizza Point does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on its own servers.

Payment-related information may be handled directly by the applicable payment gateway according to its own privacy and security policies.

2. How We Use Your Information

We may use the information collected from you for purposes such as:

• Processing and delivering your orders
• Confirming your orders
• Contacting you regarding your order
• Responding to customer enquiries
• Providing customer support
• Managing refunds, cancellations, or complaints
• Improving our food, website, and services
• Sending important service-related notifications
• Preventing fraudulent or unauthorized activities
• Maintaining website security
• Complying with applicable legal requirements

We may also use aggregated or non-personally identifiable information to understand customer preferences and improve our website.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember website preferences
• Maintain shopping/cart functionality
• Understand how visitors use our website
• Improve website performance
• Provide relevant website functionality

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Order and Delivery Information

When you place an order, we may need to use your name, mobile number, delivery address, and order details to successfully process and deliver your order.

This information may be shared with relevant delivery personnel or service providers only when reasonably necessary to complete the requested service.

5. Sharing of Information

Pizza Point does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required for:

• Payment processing
• Order processing
• Food delivery
• Website hosting and maintenance
• Technical support
• Analytics and website improvement
• Legal or regulatory requirements

Third-party service providers are expected to use information only for the purposes for which it is provided or as otherwise permitted by applicable law.

6. Third-Party Services

Our website may contain links, integrations, payment gateways, social media features, maps, analytics tools, or other services operated by third parties.

These third parties may have their own privacy policies and terms of use.

Pizza Point is not responsible for the privacy practices, security, or content of external websites and services that we do not operate.

We recommend reviewing their respective privacy policies before providing personal information.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss or misuse
• Alteration
• Destruction

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing orders
• Providing customer support
• Maintaining business and transaction records
• Resolving disputes
• Meeting legal, tax, accounting, or regulatory obligations

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

9. Marketing Communications

If you voluntarily provide your contact information or opt in to receive promotional communications, Pizza Point may contact you regarding:

• Special offers
• Discounts
• New menu items
• Events
• Promotional campaigns

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.

Service-related communications, such as order confirmations and important updates, may still be sent when necessary.

10. Children's Privacy

Our website is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting:

• Access to your personal information
• Correction of inaccurate information
• Deletion of certain information
• Withdrawal of consent where applicable
• Information about how your data is being used
• Restriction or objection to certain processing activities

To make a privacy-related request, please contact Pizza Point using the contact details provided below.

12. Accuracy of Information

You are responsible for providing accurate and updated information when placing an order or contacting us.

If any information provided by you changes, please contact us so that we can update it where appropriate.

13. Changes to This Privacy Policy

Pizza Point may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Website functionality
• Legal or regulatory requirements
• Data protection practices

Any updated version will be published on this page with a revised “Last Updated” date.

We recommend checking this page periodically for the latest information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.

Pizza Point

📍 Address: 1/4649/16, New Modern Shahdara, Mandoli Road, Delhi – 110032

📞 Phone: 9311443301 / 9311443302

📧 Email: Add your official business email here

🌐 Website: Pizza Point Official Website